Pioneer Wireless Streaming Application & Technical Support

  

 How to Use      FAQ     Troubleshooting

Instruction Manual

 Before you start

Pioneer Wireless Streaming will automatically connect to the internet and update internal data each time the application is started.

!
Prior to using the application, please connect to your network via Wi-Fi with the iPhone/iPod touch that has Pioneer Wireless Streaming installed on it.
If no connection to the internet is detected, a message will be displayed on the screen when starting the application.

The "Pioneer Wireless Streaming" application sets up music quality to get the optimal sound effect from using the Pioneer Bluetooth capable devices*.
If you choose other products, you may not get the sound effect set up by the App.

* The devices displayed on the application's Select Product screen, and all general home electronic products.


 How to use

Selecting a device

This screen is displayed when starting Pioneer Wireless Streaming for the first time.

You must first select from here the device that you will be using with the application.
Pioneer Wireless Streaming will then set up the optimal sound settings for the selected device, and perform sound output using them.

This list may display some devices that are not retailed domestically.

1) Select the device that you own from the Select Product screen (1).

▪ If you own multiple devices, select more than one. Doing so will enable simple switching between them.

2) Select the device that you want to use from the Select Product screen (2).

If you enjoy Pioneer Bluetooth Headphone you own, select "AV Other, Headphone" on the Select Product screen (1),

Other (Audio/Video)
>>> AV Other, Headphone

* The effect volume for the sound settings offered by this application may differ depending on the contents and product to which you connect it.

Operation using anything other than a Bluetooth connection is not guaranteed.

If the device you own is not displayed on the Select Product screen (1), Select the option "AV Other, Headphone" from under "Other (Audio/Video)".

When "AV Other, Headphone" is selected, the common sound setting to Bluetooth Headphone and all Bluetooth device will be adopted. If you are concerned about the distorted sound depending on the connected device, please adjust the sound setting to your preference from the Effect display.



Connect to your device

Check the details for preparing to make a Bluetooth connection (pairing) with the selected device.

Portal screen

Allows application settings to be changed, and functions to be switched between.

* Select the same device again and the device will be reset to the default "optimized" settings from when the device was first selected.

Select a song and play it back

Select a song stored on your iPhone/iPod from the List screen and play it back.

*1  If you select an artist, the selected songs will be shown by album
*2  When connected via Wi-Fi, AirPlay capable devices will also be displayed, but this application can only be used with a Bluetooth connection.

Enjoy a variety of sound settings

You can apply a variety of different sound effects to the song currently being played back, creating whatever kind of sound you like.

▪ Club Sound Boost
The sound effect is like the impact of actually listening at a night club.
▪ Equalizer
By adjusting the balance of each sound wave, you can change and customize the sound.
By selecting preset settings, you can easily select the sound you are seeking.
▪ Advanced Sound Retriever
Compressed audio like AAC and MP3 means that when the audio is being compressed, sections are deleted.
The sound retriever will, using DSP processing, supplement the deleted portion to increase the sound density and intonation.

Club Sound Boost

The sound effect is like the impact of actually listening at a night club.

!
This effect uses a high digital signal processing.
Therefore turning ON the effect will increase energy consumption of the battery.

Equalizer

By adjusting the balance of each sound wave, you can change and customize the sound.
By selecting preset settings, you can easily select the sound you are seeking.

Enjoy changing the speed of playback

It's possible to change the speed of the song being played back, or use the AB repeat function,
perfect for practicing any given section you please.

Settings screen

Sleep Timer screen

Change the operation method for the sleep timer.



Frequently Asked Questions (FAQ)

Q1.Which models are supported by the application?

A1.The devices displayed on the application's Select Product screen, and all general Pioneer Home Electronics products.

Q2. I'm having problems downloading the application.

A2.Depending on the Wi-Fi connection's communications quality and the Internet connection's status, it may be difficult to download the application. In this case, wait awhile and try downloading again.

Q3.The message "Not connected to the network" is displayed.

A3.Can your iPhone/iPod touch connect to your network via Wi-Fi?
If so, the Wi-Fi mark will be displayed in the top left of the screen.
Pioneer Wireless Streaming will automatically connect to the internet and update internal data each time the application is started.
This message being displayed does not indicate any problem with the operation.
* Downloading the necessary information when starting the Pioneer Wireless Streaming is possible with a 3G/4G connection, but the use of a Wi-Fi connection is recommended.

Q4.I don't know the device's model number.

A4.The model number can be found on the packaging, or on the front panel of the unit.

Q5.What operating environment is required?

A5.The application can be used on an iPhone or iPod touch with iOS7.0 or later.
In regard to the iPhone4, the effect function uses high digital signal processing, which will slow operation down.

Q6.I get a download error "Download failed."

A6.In locations with poor connection environment for Wi-Fi or 3G/4G, it may be difficult to download the necessary information. In this event, wait for a period of time, then tap the RETRY button to download once again.
* Downloading the necessary information when starting the ConnectApp is possible with a 3G connection, but the use of a WiFi connection is recommended.

Q7.The device I own is not displayed on the Select Product screen.

A7.There is a chance that the Pioneer Wireless Streaming internal data has not been updated.
Connect via Wi-Fi to your network and then start the application.

Q8.Can I use a device that isn't displayed on the Select Product screen?

A8.Yes.
Select the option "AV Other, Headphone" from under "Other (Audio/Video)".
When "AV Other, Headphone" is selected, the common sound setting to Bluetooth Headphone and all Bluetooth device will be adopted. If you are concerned about the distorted sound depending on the connected device, please adjust the sound setting to your preference from the Effect display.
In addition, the effect volume for the sound settings offered by this application may differ depending on the product to which you connect it.

Q9.Can I use any connection other than Bluetooth?

A9.Sound settings for this application presume the use of a Bluetooth connection.
The application will still function if the sound output pathway is changed, but you may be unable to obtain the effects originally intended by the application.
Operation using anything other than a Bluetooth connection is not guaranteed.

Q10.What song file format can the application play back?

A10.Only songs that can be transferred from iTunes can be played back. No support is provided for playback of formats like FLAC or DSD.

Q11.A message "Could not read in the song." is displayed, and I'm unable to play the song back.

A11.Playback of songs with DRM protection or songs stored on the iCloud is not supported.
If you want to play songs stored on the iCloud, please download the songs to your iPhone/iPod touch.
To download songs, please use "Music" App and tap the download icon next to the track or album title.

Q12.The sound distorts or breaks up

A12.Increasing the volume of each effect may cause distortion in some songs. Under these circumstances, please lower the effect level.

Q13.Select optimum settings but nothing changes

A13.Even if you see no changes in the values that can be changed, the properties of each effect will have been optimized to the respective device.

Q14.Can I use it with iPad/iPad mini/iPad Air?

A14.You can use any of these devices, but their screen size do not support optimal display.

Q15.The Club Sound Boost does not seem to have much of an effect?

A15.Depending on the models which is connected or your listening environment, you may be unable to obtain a sufficient effect. (E.g. use in a room where sound resonates)

Q16.Which Pioneer devices are supported?

A16.A complete list is shown on the application introduction page (click here) .

Troubleshooting

  • Is the power to the main unit (Bluetooth capable device) turned on?
    Turn the power to the main unit on and complete Bluetooth pairing with your iPhone/iPod touch.

  • Playback suddenly stopped.
    Was the Bluetooth connection with the device interrupted? Check the state of the Bluetooth connection again.

  • Sound cuts off during playback, and cannot be playbacked normally.
    Is there a 2.4GHz wireless device, such as a wireless LAN (IEEEb/g/n), placed close to the device or your iPhone/iPod touch?
    Try to remain as far away as possible from any 2.4GHz wireless devices, such as a wireless LAN (IEEEb/g/n), and try to keep the device and your iPhone/iPod touch as close together as possible. If this still does not improve the problem, please turn off the power to the wireless device.
    2.4GHz devices include microwaves, cordless telephones and videogame wireless controllers.

For Introduction Features and Download (Pioneer Wireless Streaming Application Support & Guide Top page), click here.


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